What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ruth T.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted May 2022
Extremely useful online meeting software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom also has excellent video, crystal clear audio, and rapid sharing options, making it a powerful and preferred video conferencing platform for our firm. The noise-reduction capabilities are somewhat strong and unique within this system, and they help tremendously when using standard headsets with a rudimentary microphone.
What is your favorite aspect of this product?
Zoom is ideally crafted to help us work more efficiently and effectively. It’s simple yet the powerful architecture and suitable infrastructure make it extremely flexible and adaptable. It also provides us with a separate chat room during meetings where we can talk to anyone without bothering the other attendees. Its video conferencing feature is extremely fascinating and effective.
What do you dislike most about this product?
I discovered some drawbacks there like for starters, it uses far more data than competing conferencing software, and finally, because zoom has significant system requirements, you'll need above-average specs to operate it well.
What recommendations would you give to someone considering this product?
Thankfully, there are numerous video conferencing software options available. The finest one for your company is one that meets your demands and budget while also providing all of the features you desire. Zoom, in my opinion, is the best solution ever, excelling in every criterion. Anyone looking for online meeting software could check it out.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Leila H.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2022
Efficient Conference solution for enterprises
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom had facilitated hosting sessions with most of our employees a breeze. It's also being utilized for applicant evaluations. The opportunity to empathize with the sound or see the playback afterward has been essential in collecting observations on items we might have overlooked during applicant evaluations.
What is your favorite aspect of this product?
Zoom is a high-end online meeting and synchronized telephony platform. It allows us to easily conduct and participate in conferences, particularly in pandemic conditions. The sound-visual resolution is outstanding, even if the participant has a sluggish Connection to the internet. We enjoy how basic and convenient Zoom works considering we didn't need to conduct any type of formal coaching to get folks up to pace with it.
What do you dislike most about this product?
Two factors, in our opinion, should have been fixead. To initiate, the initiative should be improved or modified so that everything can work correctly even though the broadband bandwidth is sluggish. Voice interruptions are prevalent whenever the broadband bandwidth is sluggish. Furthermore, customer interaction for mobile devices should be improved. It is extremely challenging.
What recommendations would you give to someone considering this product?
Zoom's accessibility across quite many formats and gadgets is wonderful. No incompatibility exists. Linux, Macintosh, ios, and Android are all supported. Conveniently, We can use it on our smartphone or PC. We like being allowed to mirror our display and scribble on it. Altogether, I had a great time using this program and would recommend it to others.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Tanmay G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2022
Zoom has revolutionized the way we communicate
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom was the first globally renowned company to emerge out of pandemic to connect the loved ones. We are in really grateful to zoom to have such rich features as compared with google meet/MS teams.
What is your favorite aspect of this product?
Virtual backgrounds and ability to project a studio quality video feed from home makes it my favourote.
What do you dislike most about this product?
Took sometime to learn all the features, now its a breeze.
What recommendations would you give to someone considering this product?
Just don't overthink and go for it, best solution for online communication.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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