What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Claudio D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Great and reliable platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Light weight, easy to use.
What is your favorite aspect of this product?
Video calls/conference with high quality
What do you dislike most about this product?
well, chat should have features to enrich text for developers
What recommendations would you give to someone considering this product?
Great for remote workers, easy to use, to create meeting rooms
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joy C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Zoom simplifies video calling and meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Meetings are great because they bring everyone together in one location. It is more convenient and cost-effective to do business via the internet or via videoconference. Zoom is the best video conferencing and meeting platform. On both PCs and mobile devices, it's a breeze to use. For both professional and personal usage, it's a fantastic option.
What is your favorite aspect of this product?
It's simple and reliable. Audio and visual output of the highest caliber. Accessible on any device, whether it be a computer or a smartphone, and supported by the most prevalent browsers. Easily integrates with other products. An event recording feature is available. Share your screen. Live chat is available for support.
What do you dislike most about this product?
It's terrible that Zoom has been hacked previously and has lost the faith of the app and the client, which is a shame as it has shown itself in Covid time.
What recommendations would you give to someone considering this product?
There are several advantages to Zoom Meeting, such as its great performance, cheap requirements for use, and light software for all platforms. It's also free and open source. The screen-sharing feature with family and friends was one of the most important aspects of the software. It's the greatest all-around option I've seen thus far.
Pros
- Enables Productivity
- Efficient Service
- Acts with Integrity
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Ruhi S.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Very convenient and easy to use Video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's power is impressive; it provides me with everything I need to ensure that I'm teaching high-quality sessions. As long as you have excellent WiFi, the video and audio seldom break down, and the phone dial-in option is fantastic for individuals with less consistent internet connections. Using the chat tool, you can quickly keep people interested and, frankly, make meetings a lot of fun.
What is your favorite aspect of this product?
It is a practical and simple-to-use tool for even the most inexperienced users. The screen sharing, chat, and survey elements are my favorites. I use Zoom to teach trainings at least once a week, and I'm comfortable handling gatherings of 100+ individuals.
What do you dislike most about this product?
Emojis are not supported by Zoom, but GIFs are. This video conferencing capability may be turned on and off by administrators. If you want to use all of the features, there is a learning curve.
What recommendations would you give to someone considering this product?
Sometimes, when we video call with out colleagues we have a lot of technical disturbance and lagging
Pros
- Continually Improving Product
- Respectful
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
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