What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Zahid F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Meetings made easy
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The smooth functioning of Zoom is what excites me while using the software as compared to the likes of Google meet. There's fewer glitches as compared to other products and it gives the admin good control of the overall platform while in-call.
What is your favorite aspect of this product?
The favorite aspect of this product is intangible - which is the way any one can use it so easily. No training required. It's more like a DIY.
What do you dislike most about this product?
They need to adapt more to the times of today. They really haven't added exciting stuff over the last 8-10 months.
What recommendations would you give to someone considering this product?
To be honest there's not much I can say other than ask the user to definitely consider this product in their evaluation of purchasing such kind of a product, because it would not disappoint them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jayant S.
- Role: Operations
- Industry: Shipping
- Involvement: End User of Application
Submitted Jun 2022
Easy to use, will be nice to have longer time
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Selling points of Zoom include excellent audio and video transfer rate, quality, and instant sharing tools.
What is your favorite aspect of this product?
Easy to use, as well as its flexibility on slower internet connections make it a favorite.
What do you dislike most about this product?
The present time limit on a call is one experience, which should be changed. Otherwise, it is a great product.
What recommendations would you give to someone considering this product?
Zoom is a great choice as meeting tool, but be ready to start a new call if the meeting time is longer than 40 mins.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Shannen Kelly P.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Zoom is a business product to use and efficient.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's more user and business-friendly without losing its professional aspects.
What is your favorite aspect of this product?
The background.
What do you dislike most about this product?
That you can't record the Zoom products themselves. It makes it hard to train people when they have genuine questions about how to use any Zoom feature.
What recommendations would you give to someone considering this product?
!0/10 will recommend. It will make your business process easier.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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