What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jayasundar S.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Easy to use, but a bit pricey....Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Good Quality and ease of administration
What is your favorite aspect of this product?
Administration and support and integrations
What do you dislike most about this product?
Cost and support
What recommendations would you give to someone considering this product?
Good product and ease of administration... bit costly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rohan M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Awesome tool for virtual meetings and messaging
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The timer feature of zoom which pauses the current meeting and after the added time meeting restarts automatically, helps its users to take breaks and after scheduled time they can again continue working. Zoom is very easy to hold multiple meetings and the availability of breakout rooms helps in separating the groups when host wants to speak separately.
What is your favorite aspect of this product?
Zoom is pretty lightweight to run and its bandwidth usage is low compared to other video conferencing apps, so even on low-speed connections, we won't feel any difference. With it we're able to use outlook plugins for scheduling meetings and send invites. Also we can get temporary meeting id for one off meetings and can have a static one as well.
What do you dislike most about this product?
Zoom lacks a lower-priced feature to allow calls to phone numbers. As in it we're required to pay for a yearly zoom pro subscription, which is more expensive and not cost efficient for those who only want international calling.
What recommendations would you give to someone considering this product?
I would recommend zoom over other means of communication on mobile for the aforementioned data-saving reasons in addition to low battery consumption.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Vipul G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Amazing tool for virtual meetings and webinar
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has an amazing set of features. It is not just a normal video conferencing tool but here we can host webinars where attendees can act like normal audiences sitting in the auditorium. It also has various host controls which are really helpful in controlling mischievous acts during webinars and meetings. It also has an amazing whiteboard option which is missing on many other platforms. We can also do personal messages along with the public ones in the chat section while attending virtual meets which is not present in other tools.
What is your favorite aspect of this product?
I really like the webinar option here as we have to take various webinars in schools and colleges as an industry experts so it helps us a lot to reach a wider audience as we can add around 1k people in the webinar and also manage them to become a lot easier with its amazing set of host controls. We also have an option of recording virtual meetings and webinars, so we don't need to rely on third-party allocation for it. Apart from this, its virtual background feature is amazing and a lot better than google meet.
What do you dislike most about this product?
There are not many downsides to this product but there's one problem I faced while using it. It usually doesn't work on low bandwidth internet. If any of your meet members have low bandwidth zoom will not work, unlike google meet which works a lot better on low bandwidth than zoom.
What recommendations would you give to someone considering this product?
I would recommend this product if you want to do webinars along with the virtual meets as it has various host controls and other features to control a large set of audiences.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
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