What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Score 8.6
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Zoom Workplace Reviews
Heather L.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
Functional and good!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I find it to be a tad less user friendly
What is your favorite aspect of this product?
Quality is always good!
What do you dislike most about this product?
I wish it could sync better with my Microsoft software
What recommendations would you give to someone considering this product?
Definitely give it a try
Pros
- Inspires Innovation
- Caring
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Nayab F.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
Zoom - A great video conferencing platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Meetings is a great virtual platform to communicate and collaborate with people residing in any part of the world over the internet. It has wide variety of features. One can conduct online conferences over the web using Zoom.
What is your favorite aspect of this product?
The product is very stable, reliable, robust and secure. The users can connect to the sessions very easily using links generated by admins in Zoom. The audio and video conferencing can be done very easily using the platform. The platform has the capability to manage users and presenters easily.
What do you dislike most about this product?
There is nothing to dislike as such. However the network connectivity should be good so as to avoid any glitches or disruptions during the session formed. The product is useful as people can connect virtually over internet, share their screens, share files and links and do chatting in real time.
What recommendations would you give to someone considering this product?
I would surely recommend others to go ahead with this product. People looking for video and web conferencing platform will find it useful.
Pros
- Reliable
- Unique Features
- Helps Innovate
- Performance Enhancing
Please tell us why you think this review should be flagged.
Samuel F.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2022
Automation solution for sales forces.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What is happening in the field precisely may be easily tuned. It also reduces the amount of time it takes for the subject and the backend team to coordinate. You can easily track all of your revenue team. An email and an SMS are sent along with any action taken by a revenue executive as soon as it is completed.
What is your favorite aspect of this product?
One of the greatest pieces of software for automating our everyday sales operations is ZooM. Retailers, distributors, and manufacturers may manage their on-site customers, account information, and orders with the use of the ZooM software. By producing reports, surveys, and analyses, as well as tracking systems, this software also aids in the planning of upcoming tasks and objectives to expand our firm.
What do you dislike most about this product?
For iOS or Mac, ZooM isn't all that compatible. Although I continue to use it, I still enjoy it. At first, the dashboard was a little complicated, but after learning all the capabilities, I feel comfortable using it today.
What recommendations would you give to someone considering this product?
Try Zoom if you're seeking for a buddy to help you improve your product distribution and tracking system. It's a comprehensive tool that makes accepting orders and conducting surveys a breeze. Any action performed by a field executive and automatically shared with MIS and appropriate action is taken based on your flowchart.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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