What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.6
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Score 8.6
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Zoom Workplace Reviews
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
Overall great product for video conferencing
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Md. J.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Big room to access people
What is your favorite aspect of this product?
All aspects are good
What do you dislike most about this product?
Nothing found
What recommendations would you give to someone considering this product?
Very good to use in official environment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jeffrey W.
- Role: Public Sector
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Cannot live without the product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I love Zoom because of its flexibility to add alternative hosts at any time. I love this feature because I don't need to include myself or jump into any meetings
What is your favorite aspect of this product?
I love how easy it is to grab a link. Once you create a meeting, you are able to find the passcode and the zoom link very accessible when it comes down to it. You can share it if you would like to and don't need to go hunting for it!
What do you dislike most about this product?
The only concern that I would say is the pricing and the licensing, but just make sure to get the pro account if you will be using it for your leadership accounts!
What recommendations would you give to someone considering this product?
Just make sure to have it forever! It's such a great product and very user friendly to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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