What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Sofia H.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
A Secure Communication Platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Clear audio and quality video. It is a secure channel of communication. Has a reliable and intuitive screen share tool.
What is your favorite aspect of this product?
Easy to create and manage meetings. Great screen share experience. Records live meetings. Security.
What do you dislike most about this product?
Requires strong internet connection which at times is not available.
What recommendations would you give to someone considering this product?
Zoom is a great tool that allows one to conduct meetings easily and conveniently. It has a great screen share option and provides security for communication.
Pros
- Helps Innovate
- Unique Features
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Monica s.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2022
What a way to make virtual meetings smooth!!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We interchangeably use zoom with google meet with zoom for our internal and external meetings. Not only is zoom a straightforward platform to use, but also, anyone can use it. This really favors our clients that do not have Gmail accounts.
What is your favorite aspect of this product?
The mobile app. The features on Zoom mobile app are very superior. This allows us to have meetings anywhere. If we don't have our computers we can just use the mobile and it works as well as your computer.
What do you dislike most about this product?
The video quality could be improved.
What recommendations would you give to someone considering this product?
It is a great video conferencing platform for small groups and companies since it can only accommodate few people in a session.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Akash S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Astonishing Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The number of features and simple usage make it far better option then the rest.
What is your favorite aspect of this product?
Zoom application is simple to use and no issue while calling or joining a meeting.
What do you dislike most about this product?
The call does not transfer to phone or PC on the go. This feature needs to be improved a lot.
What recommendations would you give to someone considering this product?
This product is for all kind organizations. I highly recommend it.
Pros
- Altruistic
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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