What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Rajendra G.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Best economical video conferencing tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Pricing of product is very cheap then other similar products
What is your favorite aspect of this product?
Screen and application sharing – Presenters can share their whole desktop or individual applications
What do you dislike most about this product?
I have some security concern with zoom compare to other
What recommendations would you give to someone considering this product?
If you are searching economic product for video conferencing then you can go with zoom.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Patel S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Zoom is awesome
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The clarity of the audio and video. The meetings also load pretty well despite the bandwidth
What is your favorite aspect of this product?
Additional features besides video conferencing feature like chats and raising hand. It has a free and a premium version to cater for the needs of all groups.
What do you dislike most about this product?
Limited background customization
What recommendations would you give to someone considering this product?
Zoom is a great fit for teams of all sizes. Most features are easy to comprehend and the meetings can run seamlessly.
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Anil T.
- Role: Industry Specific Role
- Industry: Machinery
- Involvement: End User of Application
Submitted Nov 2022
best video calling software for efficient meets
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is an amazing video conferencing platform that I have been using a lot during quarantine and I really like this software because of the many features available such as break rooms and multiple users.
What is your favorite aspect of this product?
The best thing about Zoom is the fantastic video quality compared to similar platforms. It has an excellent user interface that is easy to understand. It is the best software to use compared to similar tools.
What do you dislike most about this product?
Zoom may work better if you increase your bandwidth with a more compatible internet connection.
What recommendations would you give to someone considering this product?
It was easy to use and navigate, but it also helped me connect with a lot of people, and it also had a chat feature that could be improved to be lightweight. It should be for everyone.
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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