What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mohammed N.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Zoom is very easy and convenient
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use, functionalities and seamless working.
What is your favorite aspect of this product?
Screensharing is really good.
What do you dislike most about this product?
we need to update the plan to get more features like extending the meeting.
What recommendations would you give to someone considering this product?
Zoom has turned out to be a necessary software in the organization especially if you have your team members at different part of the world.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.
stephane m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
very interesting and intuitive product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom is a very complete tool that allows you to have conversations with as many people as you want and it's perfect in terms of bandwidth. While you're talking and sharing your screen, you can even make drawings and screenshots, which is not the case with the other tools, which are quite limited
What is your favorite aspect of this product?
my favorite thing to do is to do meetings with more than 100 people
What do you dislike most about this product?
the fact that you can't upload documents during meetings
What recommendations would you give to someone considering this product?
I would recommend zoom it is a very good product that not only allows the user to stay in touch with the world but also good for video conferencing you can connect as many people very useful tools
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Amrin S.
- Role: Operations
- Industry: Communications
- Involvement: Initial Implementation
Submitted Nov 2022
Easy to use. amazing video calling tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User friendly and easily available on phones
What is your favorite aspect of this product?
We can download the app on the phone as well
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Definitely try it out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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