What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jenny G.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
A Secure Video Conferencing Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ability to allow for live recording of meetings thus making it possible to share the recorded meeting to absent parties. Has high definition vidro and clear audio.
What is your favorite aspect of this product?
It has an easy to use and user friendly screen share feature. Allows for live chatting where users are able to ask questions via messages without necessarily distracting the meeting proceedings.
What do you dislike most about this product?
Require strong internet connection which is not always available.
What recommendations would you give to someone considering this product?
This is a secure and intuitive video conferencing platform.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Siddharth G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
- Easy to use - Very secure - Great connectivity
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The video quality and connectivity is much better.
What is your favorite aspect of this product?
Connectivity, quality, ease of use
What do you dislike most about this product?
The frequent and slow updates
What recommendations would you give to someone considering this product?
Definitely consider subscribing
Pros
- Performance Enhancing
- Unique Features
- Acts with Integrity
- Generous Negotitation
Please tell us why you think this review should be flagged.
Sarah J.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2022
Amazing Video Conferencing software.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom works seamlessly on desktop as it does on the mobile phone interface.
What is your favorite aspect of this product?
Zoom is so simple to use; whether as a beginner or an expert. The videos are of good quality and so is the audio clarity. The premium plan has some advanced features like break out sessions if the audience is really large and the session very long.
What do you dislike most about this product?
Although it occurs rarely, the software has bugs that disrupt the host's presentation.
What recommendations would you give to someone considering this product?
Zoom is a really advanced video conferencing software offering real value for your bucks.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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