What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Abhay J.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Feature rich tool for advanced users
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Most of my clients and peers are aware of it, so makes it easy for me to arrange a meeting on the same.
What is your favorite aspect of this product?
it is rich in features. Also there is a focus on product enhancement.
What do you dislike most about this product?
Too many features sometimes make it feel cluttered. Also, not every setting is easy to locate.
What recommendations would you give to someone considering this product?
If you are looking for a video conferencing tool, this is one tool that you have to atleast try.
Pros
- Enables Productivity
- Transparent
- Friendly Negotiation
- Reliable
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2022
Zoom platform is easy to use.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sophie R.
- Role: Consultant
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2022
Improving collaboration with Zoom.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Anyone can use zoom. My siblings in collage use zoom for classes, we use zoom for our monthly meetings and a lot of our clients prefer zoom for virtual meetings especially those without Gmail.
What is your favorite aspect of this product?
I really embrace the screen sharing feature. I love that it allows me to share my design projects with clients at a high degree of clarity. Zoom has paved way for so many opportunities for our business; we are now able to interact with worldwide clients.
What do you dislike most about this product?
The features on the mobile App are little inferior compared to when you use zoom on your computer.
What recommendations would you give to someone considering this product?
Zoom allows for meetings from all over the world. It is a very essential tool in my organization.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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