What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Briggs J.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
Easy-to-use videoconferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We can easily communicate with customers in real time and improve user experience thanks to Zoom. It is dependable and easy to use in meetings, conferences, and live events. The ability to live-stream meetings to audiences is its most vital feature. This considerably raises your enjoyment level when using other features. This includes screen sharing, audio and video recording, live polling, and more.
What is your favorite aspect of this product?
It is hard to pick just one thing as the best. The Zoom team has made this program accessible on all widely used platforms. I appreciate that Zoom provides the resources required for webinars and online conference calls. I enjoy how, in addition to being a video communication option for the modern world, you can display your screen, connect to someone else's screen and control it, write on slides, and do many other things.
What do you dislike most about this product?
Some parts of Zoom Cloud Meetings are different. Some have a 40-minute session completion limit, and zoom can occasionally be extremely sluggish. Given how outdated it appears in recent developments, they must have put much effort into building a new UI/UX. Free sessions are allowed for an hour at maximum.
What recommendations would you give to someone considering this product?
It offers a variety of in-meeting features that make it simple for our team to interact and work together. Zoom is an excellent program for adults and children due to its simple layout and superior controls. Connecting with clients from different organizations or team members inside the same organization offers an intuitive design that is straightforward to use.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Claudia Carolina S.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Dec 2022
Platform of easy access and excellent communicatio
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This application has everything that is needed to make an excellent means of communication on the web. I really don't think you would need anything else because it is an excellent application, easy to use and with an excellent conference room solution, allowing you to communicate with many people in Any part of the world
What is your favorite aspect of this product?
I like this platform because it unifies video conferencing in the cloud, messaging, as well as very easy and simple online meetings, it allows an excellent software conference room solution in a very easy-to-use platform, it offers us screen sharing and remote control, allowing this platform the user to communicate with a group of people through their mobile or computer
What do you dislike most about this product?
I like everything about this application, there is nothing I dislike, because of its comfortable, simple and easy-to-use way, allowing communication to be more comfortable and secure when making videoconferences within any organization with a successful result
What recommendations would you give to someone considering this product?
I recommend this application because it successfully combined videoconferences, the telephone system, messaging and simple meetings, allowing videoconferences to be made by video or audio or using both, uniting several people from different parts of the world through a webcam or a phone very easily
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Norbert S.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Dec 2022
Professional dashboard for video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The quality of the dial-in feature, the IP connection and also the general video and audio quality is noticeably higher on Zoom. Joining a Zoom meeting is simple as sending a link to others and waiting for everyone to come aboard
What is your favorite aspect of this product?
Zoom has been the only video conferencing solution that has worked on every device and every browser. Zoom allows us to create a personalized room just for our event or meeting equipped with backgrounds, objects, and music
What do you dislike most about this product?
We would like to have an agenda feature that can instantly inform participants what the meeting is about. We should be able to set the timer too, and together with the agenda feature can be especially useful for recurring meetings
What recommendations would you give to someone considering this product?
To put it simply, I don't think there is any video conferencing solution that can do better than Zoom. The primary features of Zoom that you should consider include secure meeting management, easy screen sharing and high video quality
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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