What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Bryan R. Z.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very user friendly.
What is your favorite aspect of this product?
scream share.
What do you dislike most about this product?
audio gets bugged some times
What recommendations would you give to someone considering this product?
easy to use do not get frustrated.
Pros
- Efficient Service
- Saves Time
- Respectful
- Fair
Cons
- Less Productive
Please tell us why you think this review should be flagged.
Arnab D.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
An All-In-One tool for collaboration and Messaging
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom makes a difference in terms of the high quality video and audio conferencing option, range of features it offers in the platform such as screen sharing, recording, virtual backgrounds, and remote connect to have a stronger collaboration.
What is your favorite aspect of this product?
The best thing about zoom is that while being a high quality audio-video conferencing platform, it also offers the option to remotely connect participant's desktop to help in case required, which is unique compared to similar offering.
What do you dislike most about this product?
Zoom has limited capability to customize breakout rooms and the layout of the call screen.
What recommendations would you give to someone considering this product?
Overall Zoom is a very good and reliable platform to collaborate, share and engage for effective project discussion, brain storming ideas and so on. While being a tool for the people who work remotely, it tries to bring them close with the vast list of features it provides.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shamita P.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2023
Best Video conferencing product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Big differentiator is wide acceptability. Automatically sends out inbox meeting. It has far more business features than others.
What is your favorite aspect of this product?
Favorite aspect is the ability to cut noise from audio and video without a lag, it blurs the screen or makes a virtual background possible.
What do you dislike most about this product?
Dislike is free version has only 40mins of time and there is no auto attendance feature and neither cloud storage for recording.
What recommendations would you give to someone considering this product?
It is a must have product as it has very wide acceptability and it has some of the latest add on business features that help in a long meeting or presenting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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