What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Muhammad K.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Excellent Video Conferencing Product.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We are using zoom with Polycom Cameras and we always dial the meetings with our Polycom Devices and it's working perfectly.
What is your favorite aspect of this product?
Easy to use. Sync with Polycom devices. Easy to dial Meeting. Easy to Control the camera. Meeting Recording. Screen Sharing. White Board.
What do you dislike most about this product?
I don't Dislike any feature of Zoom.
What recommendations would you give to someone considering this product?
I will recommend this product to every organization that they purchase and use this product after this product all issues of the meeting have been resolved in my organization.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Jan Marinie B.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2023
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom is very easy to use
What is your favorite aspect of this product?
everything about it
What do you dislike most about this product?
none, the prod is really good
What recommendations would you give to someone considering this product?
its very user friendly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2023
Easy to use, with a free and premium options
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Please tell us why you think this review should be flagged.
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