What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Clemente V.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
More efficient
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
The lag imput
What recommendations would you give to someone considering this product?
To use it as they like
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Pradip B.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
"My Honest Review about Zoom"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
1) Fabulous audio and video quality as compare to other analogous software. 2) I feel very comfortable while using this app in any meeting with client and colleague. 3) Instant messaging
What is your favorite aspect of this product?
I would like to share the very good aspect of this software. The software is the very easy to use more user friendly that help to share the quick screen share and demonstrate the presentation in very efficient manner.
What do you dislike most about this product?
Yet I have not found any dislike about this software. My Experience on this software is awesome and pleasant.
What recommendations would you give to someone considering this product?
I will genuinely suggest my acquaintances for use of this software. benefit that I have experienced and realized about this software i also wanted to realize to other by using this software.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Isaac A.
- Role: Human Resources
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2023
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differentiates itself from other similar products through its focus on providing a high-quality, reliable video conferencing experience with a wide range of features. These include the ability to host large meetings with up to 1000 participants, screen sharing and recording capabilities, and the ability to schedule and join meetings directly from a calendar. Additionally, Zoom's mobile app allows for easy access to meetings on the go, and the platform's security features ensure a safe and secure experience for all users.
What is your favorite aspect of this product?
One of my favorite aspects of Zoom is its user-friendly interface and ease of use. The platform is intuitive and easy to navigate, making it accessible for users of all skill levels. Additionally, its ability to host large meetings and provide features such as screen sharing and recording make it a versatile tool for both personal and professional use.
What do you dislike most about this product?
Zoom has some privacy and security concerns as unauthorized users occasionally "Zoom-bomb" meetings by entering them without permission. Technical issues with the platform, like audio and video problems, occasionally occur to me. The 40-minute time limits are also annoying to me.
What recommendations would you give to someone considering this product?
I would suggest Zoom if you're thinking about using it as a dependable and user-friendly video conferencing platform with a variety of features that can help you stay in touch with your coworkers, friends, and family. It's user-friendly and has a fantastic mobile app that makes it simple to join meetings on the go. However, if security and privacy are a concern, I would recommend researching and reviewing the platform's security measures and also being aware of the technical difficulties that some users have reported, such as audio and video issues.
Pros
- Effective Service
- Caring
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
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