What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Colton C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Great product. Works as intended.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The user interface and the simplicity of it makes it very easy to spin up a meeting and send out the meeting link to the people I need to send it to. I never seem to have any issues or see anyone have issues either.
What is your favorite aspect of this product?
The simplicity and ease of use.
What do you dislike most about this product?
I personally haven't come across anything I dislike about it. If I had to choose something it would be the icons used for layouts during zoom meetings. I think they could be a bit more clear but other than that I love this product.
What recommendations would you give to someone considering this product?
Go ahead and use it. You will find it easy and will learn it fast. Then you won't be using any other software like it.
Pros
- Helps Innovate
- Performance Enhancing
- Caring
- Fair
Please tell us why you think this review should be flagged.
Angeline J.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2023
Zoom Has Incredible Features: It Is Easy to Use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I love how impressive the features of Zoom has been. It is the most easy to use online communications software that I have ever used. Zoom is different from other software due to its affordability.
What is your favorite aspect of this product?
I like how easy it is to set up and use this online communications software. Zoom has a straightforward interface that makes work easier to us. Zoom is highly impressive.
What do you dislike most about this product?
Zoom has been so reliable and simple to manage. The reliability of Zoom is unbeatable. No dislikes for Zoom.
What recommendations would you give to someone considering this product?
If you want to conduct online meetings, you should always go for Zoom and it won't disappoint you. Zoom is the best.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sophia H.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2023
Designing with Distance - The Power of Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its exceptional video quality, even with low bandwidth
What is your favorite aspect of this product?
As an architect, I particularly appreciate the platform's ability to seamlessly integrate with other collaboration tools such as AutoCAD, Revit, and SketchUp, making it easy to share designs, models, and presentations with clients and colleagues.
What do you dislike most about this product?
The occasional technical glitches that can disrupt meetings. However, these glitches are rare and Zoom's customer support team is always quick to resolve any issues.
What recommendations would you give to someone considering this product?
I highly recommend Zoom for anyone in the architecture and construction industry looking for a reliable, user-friendly, and feature-rich platform for remote communication and collaboration. The platform's seamless integration with other tools, exceptional video quality, and responsive customer support make it an excellent choice.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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