What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Fagan N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
video conferencing marvel
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
file sharing via chat
What is your favorite aspect of this product?
screen sharing and unlimited features
What do you dislike most about this product?
Sometimes I have trouble inviting people but this is the only problem I have
What recommendations would you give to someone considering this product?
It's a great tool for working remotely from home, especially when you're sick. for meeting and other things
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Zach S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
The best for virtual meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out from its competitors due to its user-friendly interface and high-quality video and audio capabilities. It's easy to set up and use, even for those who are not tech-savvy. With features like screen sharing and virtual background options, Zoom makes it simple to conduct professional meetings from anywhere.
What is your favorite aspect of this product?
II really like the ease of use and accessibility of Zoom. The platform is known for its simple setup process and thats just what I've seen. The interface is intuitive and user-friendly, making it easy for anyone to join a meeting, share their screen, or participate in a group chat.
What do you dislike most about this product?
I sometimes experience technical issues such as lag or poor video quality when used on less powerful devices or internet connections. The platform's popularity has also led to increased instances of "Zoom bombing," where uninvited individuals join and disrupt meetings. I've seen news articles and videos on this.
What recommendations would you give to someone considering this product?
If you're considering using Zoom for video conferencing, here are a few things to keep in mind: First, make sure you have a strong and stable internet connection to ensure a smooth and seamless experience. Also Id say familiarize yourself with the platform's features and tools before your first call, such as screen sharing and virtual backgrounds.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Deland M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
The best in video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differentiates itself from other similar video conferencing products by offering a wide range of features, like HD video and audio, screen sharing, virtual backgrounds, and recording capabilities.
What is your favorite aspect of this product?
The best part of Zoom is its user-friendly interface, and features. I also like that it offers support for a variety of devices and platforms, making it easily accessible to a broad range of users.
What do you dislike most about this product?
Sometimes video conferencing capabilities can be impacted by connectivity and internet speed issues, leading to poor video and audio quality, lag, and dropped calls. Zoom's free plan has limitations on the length of meetings and the number of participants.
What recommendations would you give to someone considering this product?
When considering Zoom, assess your organization's video conferencing needs, taking into consideration the number of participants, length of meetings, and the level of security required.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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