What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Francis H.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jan 2023
ok product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
no setup involved
What is your favorite aspect of this product?
user-friendly and fast
What do you dislike most about this product?
can not integrate with other programs
What recommendations would you give to someone considering this product?
give it a try, its better then most of the programs out there
Pros
- Acts with Integrity
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Jordan D.
- Role: Information Technology
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jan 2023
Zoom is my favorite video conference software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is helping to solve the issue of ineffective remote communication and collaboration. Because of this, people and groups may collaborate efficiently despite geographical distances. With this, businesses and organizations may keep running and maintain productivity even when employees aren't in the same physical location.
What is your favorite aspect of this product?
Zoom is my go-to for online meetings. It's quite easy to set up and join meetings using this app because to its intuitive design. There is never any lag or problems in the video or audio, and the quality is consistently high. I also like being able to collaborate on files and projects with other people by sharing my screen with them.
What do you dislike most about this product?
It's frustrating to have to dig it out of the depths of your menu after you've hidden the meeting alternatives. It should be customizable, with the option to have them on the left, right, or bottom, along with shortcut keys, which is where I imagine I would use them most often.
What recommendations would you give to someone considering this product?
If you need to organize a meeting or conference, go no further than the intuitive and easy-to-use Zoom. The best part about using Zoom is that we can invite over 200 people and still have a good time and a sense of community. Our presence throughout the meeting makes it feel as though we are all there physically. Superb call quality over the web, plus a handy alternative to utilizing your phone and apps like WhatsApp and FaceTime for video chatting.
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Kazim T.
- Role: Operations
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very functionally and easy for use.
What is your favorite aspect of this product?
Zoom is famous communication program for all over the world. Thats why when I use Zoom for conferencing another person already used it.
What do you dislike most about this product?
Some task management process and some smiles can be added for messaging and table .
What recommendations would you give to someone considering this product?
If you improve communication inside and outside the company, you can use ZOOM
Pros
- Trustworthy
- Unique Features
- Effective Service
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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