What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.7
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Score 8.6
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Zoom Workplace Reviews
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Fantastic for Remote work
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Saves Time
- Reliable
Cons
- Commodity Features
- Security Frustrates
Please tell us why you think this review should be flagged.
Sheril R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2023
We utilize Zoom for everyday internal meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I used Zoom for our company's video conferencing needs, which included online meetings, webinars, and even some online training for our remote teams. My company has a lot of scattered teams with remote workers, and Zoom has helped a lot with keeping everyone on the same page and working together effectively.
What is your favorite aspect of this product?
For online gatherings with many people or those whose members are spread across multiple time zones, Zoom is an excellent choice. In order to increase security and confidentiality, other tools may be more suited for meetings that deal with sensitive material.
What do you dislike most about this product?
Computing resources like CPU and RAM are used heavily by Zoom. This is a major problem for computers that lack high-end hardware. Zoom users should be able to customize the video and other parameters to best suit their system requirements.
What recommendations would you give to someone considering this product?
It's simple to use, so even a beginner can quickly learn what options are available and how to set up meetings, and the supplementary chat windows make it simple to exchange information pertinent to the conference call in real time.
Pros
- Enables Productivity
- Efficient Service
- Security Protects
- Helps Innovate
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Ravinder Singh T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is best in quality for both the audio and video conference purpose. Also, the best video resolution of any video conferencing platform. It is first to focus on the visual side of things.
What is your favorite aspect of this product?
Audio and video conference feature.
What do you dislike most about this product?
I don't think there is anything which I dislike about zoom
What recommendations would you give to someone considering this product?
It is the best app available in the market for the audio and video conference.
Pros
- Efficient Service
- Caring
- Acts with Integrity
- Transparent
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