What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Vibha K.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Ease of Use but Could Improve
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think its the ease of access on laptop and on phone. The ease of navigation and functionality in the phone application is more intuitive compared to the rest of the applications.
What is your favorite aspect of this product?
I can turn to the Driving mode easily
What do you dislike most about this product?
Whiteboard
What recommendations would you give to someone considering this product?
Great application to use for any sized organization. Secure calls and video conferencing capabilities distinguishes it from the rest.
Pros
- Transparent
- Helps Innovate
- Trustworthy
- Fair
Please tell us why you think this review should be flagged.
Nitiish C.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
communicator that fulfills all requirements
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
light weight of the tool that makes it easy to install and use
What is your favorite aspect of this product?
breakout rooms in zoom is a game changer and the emojis/reactions making the meeting more interactive
What do you dislike most about this product?
Nothing i dislike about the product
What recommendations would you give to someone considering this product?
Zoom gives free account and so any one can start using and get benefitted
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lauren J.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2023
Zoom Has Been a Reliable Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is top video conferencing software because it offers quality videos and audios when communicating online. Zoom also beats the other tools due to its reliability.
What is your favorite aspect of this product?
Zoom is the most affordable video conferencing software. I like the ease of use of Zoom. Zoom is the best.
What do you dislike most about this product?
I do not dislike this video conferencing software at all. Zoom has great features.
What recommendations would you give to someone considering this product?
Zoom is so impressive to use for video conferencing. I highly recommend Zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
