What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
ronald b.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2023
Excellent online tool for making video calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This excellent online tool allows you to safely and efficiently make video calls in excellent high definition, presenting us with a desktop sharing functionality, recording a conference, whiteboard, chat, as well as sharing any document, accessing it from anywhere and at the best available time. excellent tool is available for mobile devices, with simple and affordable plans
What is your favorite aspect of this product?
I like this communication tool because it is one of the best video conferencing applications, allowing you to interact in an excellent way and virtually with co-workers as long as it is not possible to hold any meeting in person and also having great success in social events, it is An essential tool for small, medium and large teams that want in one way or another to always stay in touch and continue with their daily workflows, with the least possible interruption, you can join these meetings easily and securely through a webcam or a phone
What do you dislike most about this product?
I don't dislike this tool at all as it provides excellent HD video calling, screen sharing and remote control, allows companies to schedule and launch meetings from their conference rooms, with easy and affordable plans
What recommendations would you give to someone considering this product?
I recommend this excellent tool since it allows you to interact virtually safely and easily with co-workers at any time that a meeting is needed without having to be in person, it provides a high definition video call even having the option of screen sharing, it has the functionality to record conference, blackboard, chap among others, with simple and affordable plans
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Karen R.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2023
Easy to use and affordable.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use
What is your favorite aspect of this product?
International clients use it
What do you dislike most about this product?
need better blurred backgrounds
What recommendations would you give to someone considering this product?
Train people to like it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Danny C.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2023
Zoom is easy to use and has many tools!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
easy of use
What is your favorite aspect of this product?
screen share, co-hosts, polls,
What do you dislike most about this product?
nothing, all good
What recommendations would you give to someone considering this product?
test it out if you have not tried
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
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