What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Robert J.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
"Video and audio quality are consistently great!"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I have used many video conferencing platforms in the past, and had issues with dropped calls, poor sound quality, and other problems. With Zoom, however, these issues are few and far between. The video and audio quality are consistently excellent, and I can always count on the platform to work as expected.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its virtual background feature. I love being able to choose a fun and creative background to use during meetings, especially if I'm working from home and don't want my coworkers to see my messy living room!
What do you dislike most about this product?
The free version has some limitations. While it's great that anyone can use the platform for free, I've found that the 40-minute time limit on meetings can be a bit frustrating if I'm in the middle of an important discussion.
What recommendations would you give to someone considering this product?
Overall, I would highly recommend Zoom to anyone considering using it for work or personal video conferencing needs. It's reliable, easy to use, and has a great set of features that make it an ideal choice for anyone who needs to collaborate with others remotely.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eric R.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2023
An application that adapts to multiple uses
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The multi-user zoom program is one of the most used in the world thanks to its ability to combine consistency with long-distance contact, it won't have to go through the boring task of having a call where you need to share data on other channels, but zoom mostly allows you to leave image files with your users ' documents during your session, and a feature that allows me to do so. Which is to share your phone, which ensures that your coworkers will be able to know what you are seeing directly from your computer, and of course all of this with the privacy state of the application.
What is your favorite aspect of this product?
The web version is really good, but in the version for other devices, such as tablets, there are some functions like sharing a screen that complicates them, but otherwise I haven't noticed any other problem, which is one of the best.
What do you dislike most about this product?
This helps me to make the meetings a little more engaging, they're not just talking but I can share the information I have with my colleagues, I can also arrange the meetings, make notes through the virtual board and also document them if I want to see what we're talking about later
What recommendations would you give to someone considering this product?
It is a recommended tool because it improves operations and communications both inside and outside the company.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Erik S.
- Role: Consultant
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2023
Zoom is the way to go for workshops
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has multiple capabilities
What is your favorite aspect of this product?
The whiteboard
What do you dislike most about this product?
The connection goes in and out sometimes
What recommendations would you give to someone considering this product?
Try it out
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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