What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tom S.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2023
Much better features than the alternatives
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has many features that which its competitors lack such as higher quality video and audio, and more participations can join a single meeting which is extremely useful for broadcasting events.
What is your favorite aspect of this product?
Lets you make calls with clients outside of the company.
What do you dislike most about this product?
There’s very little to dislike. I would say it comes down to personal preference.
What recommendations would you give to someone considering this product?
Make use of the free trial to see if the features meet your company's needs.
Pros
- Helps Innovate
- Effective Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Rami I.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Mar 2023
Plentiful of useful features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is highly special and is unique because it has great features
What is your favorite aspect of this product?
Installation requires no effort and is helpful on demand.
What do you dislike most about this product?
The frequent updates may interfere with business
What recommendations would you give to someone considering this product?
If you have the funds then use your money to buy this. Its great for every business!
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jesse M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Zoom is the best in class video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Simple, yet effective UI. Scales to business needs.
What is your favorite aspect of this product?
How customizable you can make your own Zoom meeting settings
What do you dislike most about this product?
Nothing really, I can't think of any huge complaints.
What recommendations would you give to someone considering this product?
If you need a do it all video conferencing software that can also do stuff like webinars and live events, this is your tool!
Pros
- Helps Innovate
- Saves Time
- Fair
- Continually Improving Product
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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