What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Score 8.7
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Score 8.7
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Zoom Workplace Reviews
Jessica N.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Apr 2023
Zoom is the best communication tool out there.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Compared to other products I use, it has more functions. (Mainly Google Meets). I appreciate that I can make up break-out rooms, pre-set meeting settings, and control who can share my screen.
What is your favorite aspect of this product?
Zoom has been a huge help to me, particularly for holding online meetings and classes wherever I am. Zoom has allowed me to participate in discussions even when I can’t be there in person. I appreciate being able to share my device during meetings as well. Zoom, I can state, has taken care of that issue for me. Zoom calls typically have very excellent video and audio clarity, with little lag or interference.
What do you dislike most about this product?
I haven’t yet developed a distaste for zoom because I haven’t encountered any negative aspects of it, and I sincerely hope I don’t soon. I would suggest the app Zoom to folks.
What recommendations would you give to someone considering this product?
This program is very dependable and user-friendly. It allows for simple screen sharing and high-quality voice and video calls. Additionally, it permits up to 100 attendees per gathering. This program provides free calls for 40 minutes. You must first create a paid account if you need more than 40 minutes. When you activate your camera during the conversation, you can use a fake background for greater privacy.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Devanshi K.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Mar 2023
Very user-friendly and easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is user-friendly and makes client interaction very seamless. The meeting recording, screen share, and screen control options work wonders and make meetings more productive
What is your favorite aspect of this product?
My favorite aspect is screen control and the ability to host large meetings like webinars
What do you dislike most about this product?
As such no particular dislikes, but I believe the mobile application can be improved a lot in order to make it user-friendly
What recommendations would you give to someone considering this product?
I would definitely recommend firms and individuals looking for video conference applications go ahead with zoom as it also provides a free version with high-definition resolution
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Apr 2023
Great product that makes my work more efficient
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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