What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Madhuri B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Best Video Meeting tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its very easy to create meetings Easy to host and record meetings Can add more than 1000 people on one call
What is your favorite aspect of this product?
Private chat option Multiple Host previlages Recording
What do you dislike most about this product?
There is one option where the video is turned on directly if selected by the Admin while joining the meeting
What recommendations would you give to someone considering this product?
If you are looking for smooth virtual meetings zoom is one stop solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gavin M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Mar 2023
The best platform to connect!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Great overall features.
What is your favorite aspect of this product?
It's brilliant for bringing people together and engaging new audiences.
What do you dislike most about this product?
Nothing. It's fantastic!
What recommendations would you give to someone considering this product?
Look at this platform first.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
George C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
We appreciate this program very much for the good
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the main program that we have in our system to carry out each of the meetings with our clients or other types of company personalities that are miles away, this program is programmed to provide a complete service through tools that you really use that help us encourage interaction in each videoconference that we start by this means, Zoom is one of the most popular programs thanks to the efficiency with which it runs and also the ease of use that we can have and enjoy from anywhere type of device that I have access to the internet.
What is your favorite aspect of this product?
We appreciate this program very much for the good audio and video quality that it offers us in each call, as well as the multiple functions that it presents to us to be able to exchange and share information simultaneously in real time, this has helped us for a long time to be much more communicative on the web with the relationships and negotiations that we have in the cloud, I love working with this program because of the number of people that I can involve in one call and this gives us the possibility to work under the same information that you shared in each and every one of the conferences that are made with this program.
What do you dislike most about this product?
I've tried to fully record every single major call I've had with this program, but unfortunately the program doesn't have a feature that can archive everything that happened with the program from start to finish, there are other programs that do just fine. I complete this function, but this specific software does not have these abilities, for me this is a problem, since this option will serve as a backup in different scenarios.
What recommendations would you give to someone considering this product?
There are many aspects that make Zoom the best video call program that we can recommend, since this program has all the comforts and capabilities to make the most innovative video calls when communicating, thanks to the help of this program there are many more the relationships and negotiations that I can establish on the web, I will always recommend Zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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