What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Sourabh S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Zoom is my go to product for seamless meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is one to most easy to use product which makes zoom special, I also experienced that zoom performs better on low bandwidth networks as compared to microsoft teams.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
There is nothing at the moment.
What recommendations would you give to someone considering this product?
Go for it without any doubt.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Harshita N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Fantastic Product for team meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There are multiple factors that differentiate zoom from other similar products and they are 1-User-Friendly Interface 2-Capability to integrate with other tools 3- Allows a huge participant to join the meeting 4- It's best quality in audio and video
What is your favorite aspect of this product?
It's easy to use and does not require any special training
What do you dislike most about this product?
It does not provide a high level of security. Anyone with the meeting link shared can join the meeting
What recommendations would you give to someone considering this product?
Zoom is a powerful tool for virtual meetings and remote work, It provides best quality video calls for team meetings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Faiz S.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2023
Fast, Reliable and Popular
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
- Zoom is the most popular video conferencing, meaning make it use for everyone to join the meeting or create the meeting, the Zoom homepage make it easy for everyone to get started - Lightweight, the fastest video conferencing tool in the market. - Rich of features and continuous development, we can pause during the screen sharing, reply private message etc which can not be found in other competitors
What is your favorite aspect of this product?
- Popular - Light and fast - Simple interface
What do you dislike most about this product?
- sometimes it's difficult to track the meeting, because we can't access the meeting chat when meeting is ended. - Doesn't have dedicated calendar and office collaboration, must using Google or other providers
What recommendations would you give to someone considering this product?
This is the most popular, easy to use video conferencing in the market yet it's still light and fast compared to other competitors. The video and audio are clear, good sharing screen features and host control
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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