What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Aleem A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Zoom is free and available on many platfo
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom unique approach and ease for online conference calls made it standout of it's peers — they went with a 'video-first' strategy. Whilst other platforms used audio as their main selling point. As the name is focused, Zoom team was the first to focus on the visual side of things. Before Zoom, group video calls for professional meetings was expensive and also involved specialized hardware for performance. With the entry of zoom in this niche it revolutionized the landscape and set new standards. All this went in favor of both end user and service provider.
What is your favorite aspect of this product?
Immersive view and host larg meeting participants. Powerpoint as a virtual background Live transcription Clip and share highlights Suppress background noise Zoom App search Improved Zoom Chat Zoom keyboard shortcuts Enhanced data privacy
What do you dislike most about this product?
The 40 minutes limit is irritating Some security aspects still needs improvement
What recommendations would you give to someone considering this product?
Zoom is free and available on many platforms, making it a great tool for remote work and meetings. It is universal and can be used to message, call, and meet with anyone anywhere. It is excellent for multitasking between multiple apps, micromanaging daily tasks, and sharing presentations. It also allows file-sharing with up to 500MB per file, and top-notch security ensures your rooms are secure and password-protected.Zoom should be on top of your next buy consideration for value addition.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
Anthony V.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Easy to use and a powerful tool for businesses!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use. Product implementation from others in my industry.
What is your favorite aspect of this product?
Saves time and connects you with more people.
What do you dislike most about this product?
At times there can be connectivity issues.
What recommendations would you give to someone considering this product?
Utilize it to maximize your networking capability.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Scott D. M.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Zoom a Staple for Business Collaboration in 2023
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a more aesthetically pleasing interface than Microsoft Teams and feels more intuitive.
What is your favorite aspect of this product?
Zoom crashes less often for me than MS Teams which makes me trust it more for dependability.
What do you dislike most about this product?
Zoom does not allow file sharing beyond a certain limit (which I believe is 512MB.) so that makes some team coordination difficult.
What recommendations would you give to someone considering this product?
Zoom is the best pure video conferencing tool currently on the market and seems effective for small teams or large organizations.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
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