What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ellen H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Best conference tool out there in the market.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a video conferencing platform with a user-friendly interface, high-quality audio and video, and the ability to hold virtual meetings with participants from anywhere in the world. In addition, features such as screen sharing, recording, and virtual wallpapers make it a versatile tool for both personal and business use.
What is your favorite aspect of this product?
The great user interface and functional features attract me. I like that we can make one-on-one calls with any user outside of meetings and retain most of the meeting functionality. We didn’t need to do much to set up a meeting because of the instant meeting feature, which I love. I love that we can customize a lot of different features in our Zoom account, such as the way our ideas are displayed on the whiteboard when we share the screen, and the ability to add emojis and people into multiple Zoom rooms in the same Zoom conference.
What do you dislike most about this product?
I wish there was a live captioning feature like Google Meets. The autosave function can be touch and go. The most annoying thing about using it is launching a meeting.
What recommendations would you give to someone considering this product?
It does exactly what I need. Most of the user interface is quite easy to navigate. I love that it integrates with various platforms like Fathom and Google Calendar to ease many of the hurdles as a virtual assistant. This makes working remotely and communicating over long distances much more accessible.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Arturo Z.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Efficiencies that improve video management
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unlike other systems, this has been able to adapt to the changes and challenges of new professions, it has pioneering functions in this sector as well as management facilities when holding meetings and inviting others.
What is your favorite aspect of this product?
I like this tool mainly because it is very popular, because its functions guarantee security on the web and because in general it allows you to carry out work routines as if you were in person, its functions range from presentations, screen sharing, sending files or even improving the how to hold remote meetings
What do you dislike most about this product?
At the moment I have no criticism of this tool, it has worked for team meetings and with clients
What recommendations would you give to someone considering this product?
Allow them to meet in professional rooms and have access through an invitation link, and also enter these sites and work is quite easy
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jose L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Excellent online platform to make video calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This video chat software program offers an excellent free service that allows up to 100 participants at the same time wonderfully with an estimated time restriction of 40 minutes, it allows HD video calls featuring excellent functionality of desktop sharing, recording conference, chat , whiteboards among others, being able to access from anywhere even for mobile devices
What is your favorite aspect of this product?
This excellent online software program allows you to safely and efficiently make video calls with great difficulty for any meeting, managing to share a desktop, record any conference, chat, whiteboard and also share documents easily and comfortably from anywhere, with affordable plans and simple in addition to offering an intuitive user experience and screen sharing among other important things
What do you dislike most about this product?
There is really nothing that I dislike about this video chat program since its functions are excellent for any company to carry out its meetings in the best possible way and thus obtain positive and productive results.
What recommendations would you give to someone considering this product?
I recommend this online program since it allows you to make a video call in the best possible way with excellent high definition, managing to share documents, desktops, whiteboards, chat, and being able to access from anywhere and at the best possible time without any inconvenience, meetings The downloads on your computer and then later you can upload them to your YouTube channel without any problem, you can show your screen and thus select which windows you want to share and you also have a blank slate where you can draw and also make supports in the best way possible
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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