What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Anas A.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Apr 2023
Very Simple & Secure
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
it's very simple to use as compare to other products.
What is your favorite aspect of this product?
Audio and video is very good. As compare to other Products. Zoom Player supports multiple aspect ratio modes. that's Fit for Window. I Love this product .
What do you dislike most about this product?
As of now i'm not suggesting any dislike. Still we are going good. sometime we are facing issue while using headphones might be it's my headphones problems.
What recommendations would you give to someone considering this product?
very good product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Carlos Alberto P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Apr 2023
The best meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The versatility of zoom, the power with which it allows establishing connections and how the visualization is clear, in addition to scalability, the possibility of sharing tools according to the needs of the work team are great.
What is your favorite aspect of this product?
The scope of the application is excellent, the possibility of using additional tools to improve the user experience, the robustness of the application and the ability to adapt it to the needs, the scalability of the solution
What do you dislike most about this product?
There is little or nothing negative that can be said about zoom, it really is an intuitive application, which adapts to what is required for someone with little or a lot of knowledge, so the only thing that can be denoted is the amount of resources used by it. application in the aspect of network use
What recommendations would you give to someone considering this product?
Do not hesitate in its implementation, the change that it will bring to your company's communications is really impressive, after the pandemic caused by covid 19, zoom was an essential tool in the development of functions for IT companies
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anantha S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Video quality and team collaboration became easy after this application came into picture.
What is your favorite aspect of this product?
Breakout session and file sharing became easy.
What do you dislike most about this product?
All the features are really good, so no dislike.
What recommendations would you give to someone considering this product?
Teams can easily connect using zoom which reduces time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
