What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Score 8.7
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Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Deepak j.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
It is the best
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom makes it easy to set up and track I am loving the zoom intergarations and partnership that it has come up with lately
What is your favorite aspect of this product?
The app is available across all platforms and devices
What do you dislike most about this product?
Totally nothing I have nothing to dislike about zoom it is working good for me and my colleagues
What recommendations would you give to someone considering this product?
It is user friendly It is cost effective It has great support team
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Sohail m.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Apr 2023
Zoom is a great web conferencing solution!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a great tool and it has allowed us to work together to create an impact in our organization compared with other similar platforms.
What is your favorite aspect of this product?
It has provided options for communication. Sharing screen and audio are great with zoom. Also i like how it has good options for recording videos. Very user friendly for any user
What do you dislike most about this product?
It is the best online meeting provider,nothing that i dislike towards it.
What recommendations would you give to someone considering this product?
Zooms capabilities in meetings and webinars generally seems to be ahead of the curve!go for zoom and you won’t regret!
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Serhat C.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Fast, and strong
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its features are satisfactory, the sound and image quality is great, it is very suitable for mass use.
What is your favorite aspect of this product?
I think it's not just video but also audio conferencing, phone system, chat and webinars service.
What do you dislike most about this product?
We are very pleased
What recommendations would you give to someone considering this product?
It is a rare application where you can find video and audio conference, telephone system, chat and webinar services among mobile devices (smartphone, tablet etc.), desktop devices (laptop, pc etc.), phones and room systems together.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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