What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Alejandro David R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
good audio and video quality
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a program with easy access to attend multiple audio and video web meetings, what makes this program so good is the number of options and the visual quality that it provides to be able to communicate with each of my contacts, Through this program, different activities can be dictated with multiple participants who are in different cities, such as weekly ones for the new employees of the company who are looking for a position in our department. It is through this means that we can chat with each one of them.
What is your favorite aspect of this product?
This program is a marvel that technology offers us, in addition to how easy and simple it is to work hand in hand with this program, Zoom has many digital skills that we can apply to maximize the experience of each user, in our case I love the board of this program where we can develop classes with fascinating ease, in addition to the fact that this program allows me to involve and include a high number of users who can duplicate their screens, there are hundreds of users who can enter our video conference and the software will everything possible to make each of these sessions stable and safe to achieve our goal.
What do you dislike most about this product?
One of the biggest problems that I have experienced with this program has been the weight of its software and at the same time the constant growth of these in each of the new updates, one of the effects of having such heavy software may be that the program is a bit slow to run.
What recommendations would you give to someone considering this product?
This program is above a lot and is unquestionably one of the most effective in its market, the demand for this program is increasingly due to the quality that it does not offer every time we want to have video calls, chats and webinars by this means, it is rewarding to use it in each of these areas, which is why I can't stop recommending it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Destiny H.
- Role: Consultant
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2023
Zoom with ease!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is an all-age-friendly software and simple to use. I've used Zoom for work, school, and personal reasons.
What is your favorite aspect of this product?
Zoom is free to use to host meetings, or simply for personal use. You can also use it on the PC, or even a download app.
What do you dislike most about this product?
I haven't had issues with Zoom yet.
What recommendations would you give to someone considering this product?
Just download it. It's simple to use, customizable, and even holds in-support troubleshoot for audio if needed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ekta L.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Zoom - Communicate with peers easily
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is user friendly with lots of good feature like we can mute everyone in the meeting and unmute also.We can record the session easily, audio and video conferencing with white board facility.
What is your favorite aspect of this product?
Favourite aspect is mute everyone to avoid any disturbance in between session.
What do you dislike most about this product?
All good as of now as I am using it from past 4+ years.
What recommendations would you give to someone considering this product?
Highly recommend to everyone as this feature is helpful for any sessions, team meetings,etc. Video and audio conferencing with screen sharing with add on facilities of bridge call make it user friendly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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