What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ragini S.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
Best in the market!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has been the most trusted application since school days. It is very beginner friendly and has very simple and easy to understand tools and features. The best part about this is that we can also use the free version that is best suited for students. I have been using zoom for my office meeting and it's the best application. It allows us to share screen with an option to allows other members to give control of the screen and that's a great feature. With that it also allows us to add a lot of participants in a single meeting. The whiteboard feature is also great, helps in explaining a lot of things in better ways.
What is your favorite aspect of this product?
That it allows us to add many members in a single go.
What do you dislike most about this product?
The one thing I hate is that it does not work without downloading a app for your browser.
What recommendations would you give to someone considering this product?
I would say it's a great application! Go for it
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Rossella D.
- Role: Human Resources
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted May 2023
Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
more efficient than other products
What is your favorite aspect of this product?
efficiency
What do you dislike most about this product?
Anything to declare
What recommendations would you give to someone considering this product?
Anything to declare
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Sahil K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Best audio & video conferencing software !
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom definitely have more features than other products. I really like the feature of creating a poll in a zoom call where ever participants can vote in that poll. The number of participants we can see on the call is much more than any product. We can see each and every person in a zoom video call.
What is your favorite aspect of this product?
The unique feature like creating a poll and vote is one which I like the most. I think number of participants can be much more in zoom than any other software.
What do you dislike most about this product?
I think the chats should be saved after the zoom call ends so that we can go through them later.
What recommendations would you give to someone considering this product?
I would really recommend Zoom to every organisation who has more employee. It really offer more feature than any other video conferencing software. See the features and choose wisely I would say.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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