What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Afridi K.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2023
Best product to have virtual meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is a great product with great tech. This product has many features that is somewhere missing in other products such as admin features controls to the co host. The ui is beautiful and experience is wonderful.
What is your favorite aspect of this product?
Virtual white board is the best thing which a product can have I can simply click on pencil and star writing on the screen.
What do you dislike most about this product?
Control bar which comes when we share the screen it is very irritating and it doesn't have the option to hide that bar.
What recommendations would you give to someone considering this product?
Without any thought take it and use it. Very useful tech
Pros
- Continually Improving Product
- Saves Time
- Fair
- Client's Interest First
Please tell us why you think this review should be flagged.
Matt t.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2023
Features never disappoints!!!!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I love the backgrounds and filters available It makes meetings more enjoyable We are able to hold weekly or daily meetings remotely and it will be as if we are in the same building Since I started using zoom I have experienced no video or audio difficulties
What is your favorite aspect of this product?
Video conferencing and web conferencing
What do you dislike most about this product?
I actually have found nothing to dislike so far so good I am loving this platform
What recommendations would you give to someone considering this product?
It is the best platform to use It is cost effective It has good support system and it's members are so perfect in their work
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Punit J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Best in business Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has few added features which competitors does not provide like we can mute all other participants, easy audio video conferencing, handle large audience easily and has a option of screen recording.
What is your favorite aspect of this product?
We can mute or unmute everyone to avoid disturbance in sessions and meetings, people can send messages anonymously to the host or any other person.
What do you dislike most about this product?
as of now nothing as I am using this from past 4 years.
What recommendations would you give to someone considering this product?
highly recommended to use as it has lots of added features which competitors does not have.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
