What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Robert H.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
The Perfect Communication Gadget
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Effectiveness in managing collaboration(internally and externally) through real-time communication and feedbacks to every arising issues.
What is your favorite aspect of this product?
Easy-to-use with capabilities of much than communication perfected by multiple integrations.
What do you dislike most about this product?
No accessible in low network places. No notice upon my package expiry.
What recommendations would you give to someone considering this product?
All communication is carted for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sai P.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
A powerful Virtual Meetings Hub
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ability to schedule and manage meetings upon availability of all participants enhanced by Google Calendar integrations.
What is your favorite aspect of this product?
Easy of receiving updates and briefing and perfect sharing of contents
What do you dislike most about this product?
I have nothing to accuse Zoom functionalities.
What recommendations would you give to someone considering this product?
It is perfect as per my experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Fredrick E.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2023
Zoom revolutionised virtual communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out among other similar products with its exceptional user experience, delivering high-quality video and audio, intuitive interface, robust features like screen sharing and breakout rooms, and excellent reliability, making it the top choice for seamless and productive virtual meetings and collaborations.
What is your favorite aspect of this product?
its user-friendly interface, which allows for easy navigation and seamless participation in virtual meetings, making communication and collaboration a breeze.
What do you dislike most about this product?
One potential negative aspect of Zoom is the timing of updates, which sometimes occur at the start of the day. While updates are essential for improving functionality and security, having them automatically install overnight could be more convenient for users, minimising disruption during working hours and ensuring a smoother user experience.
What recommendations would you give to someone considering this product?
Familiarize yourself with the platform: Take the time to explore Zoom's features and functionality, such as scheduling meetings, screen sharing, and recording options. This will help you make the most of the platform during your virtual meetings. Stay updated: Keep an eye on Zoom's updates and new features. Regularly updating the Zoom client will ensure you have access to the latest enhancements and security fixes. Explore integrations: Zoom integrates with various other applications and platforms. Explore the integrations that might be relevant to your workflow to enhance your overall productivity and collaboration experience.
Pros
- Efficient Service
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
