What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tahir A.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2023
Easy to use but can improve their features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I believe the quality and stability of video and voice makes it a bit superior over Teams or Skype
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
The fact that if we miss a call it doesn’t tell you who the call was from is very annoying
What recommendations would you give to someone considering this product?
Make an informed decision by comparing the features between zoom and other similar softwares in the market
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Edgar O.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Zoom is a program that I use daily
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This program is my first option to make multiple audio or video calls with each of my co-workers, as well as with each of my company's clients, Zoom is a program with a large number of options that are constantly growing to increase the experience of each one of its users and to share work and ideas through files and all kinds of documents and messages, one of the enormous features and options that this program has and I use it constantly since I effective with this program is the ability to record each of the sections and conversations to function as a backup.
What is your favorite aspect of this product?
Zoom is a program that I use daily for the development of my work and to keep in touch with certain people who are miles away, this program has been the best option to refocus and bring each of the videoconferences to the taste that We wish, this is the best tool we have found in the market to increase the integration and interaction of each of the users who are participating in each of these sections, one of the great benefits that this program attracts us is the good relationship with other users on the web thanks to the transparency and integration that having this program offers us.
What do you dislike most about this product?
Each of the meetings that start in the company has an average duration of more than an hour and a little more, since there can be many points to discuss, unfortunately in this case we cannot use the free version of this program, Since the maximum duration that it allows us to have is 40 per session, in addition to the limit of 100 participants in a single video conference, sometimes we have to include a little more.
What recommendations would you give to someone considering this product?
Zoom is perhaps the best option to acquire when it comes to video conferencing, since for low-demand users the free version is an excellent choice to use, stability and each of the calls is a factor to highlight in this program and in our In this case, we recommend it because it has been able to respond to the great demands of the company, being the only place to interact with our client on the web.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sergio Andres R.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jun 2023
excellent for large workgroups
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User-friendly interface, High-quality video and audio, Scalability, Virtual backgrounds and filters, Screen sharing and collaboration tools
What is your favorite aspect of this product?
It is a very agile tool, which allows you to work with several work groups or make subgroups and easily share information
What do you dislike most about this product?
In general, I find that the tool works very well.
What recommendations would you give to someone considering this product?
incorporate if it is a company with a considerable number of employees
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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