What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Suraj L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Zoom: A Powerful Video Conferencing Tool with Room
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out from other similar products due to its seamless user experience, reliable performance, and robust feature set that includes high-quality video and audio, breakout rooms for effective collaboration, virtual backgrounds, and screen sharing options.
What is your favorite aspect of this product?
features like screen sharing, virtual backgrounds, and breakout rooms are often praised for enhancing collaboration and engagement during video conference
What do you dislike most about this product?
needs to improve its platform and addressing these concerns through updates and security enhancements
What recommendations would you give to someone considering this product?
i recommend this to it businesses who work remotely
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Matthew c.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
It is the best!!!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It was very easy to join in the meeting and if we want we cN share it now with other people as well
What is your favorite aspect of this product?
It is user friendly It offers quality video and audio capabilities It allows users to screenshare making it convenient for presentations
What do you dislike most about this product?
It sometimes have some glitches in the middle of a meeting
What recommendations would you give to someone considering this product?
Now days it is very hard to travel so we save our time and connect with anyone in the world
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abigail (Abby) M.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jun 2023
Love it! Great features and easy to use.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to manage, able to record meetings and very user-friendly platform
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Can have some tech issues when there is a system update and support is not very helpful
What recommendations would you give to someone considering this product?
try it out first and see if it will be a good fit
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
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