What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Amit C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Easy to host meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User interface is very easy to navigate even a child can navigate in meeting. New Feature breakout rooms which is useful to Split the meeting if someone want to discuss separately.
What is your favorite aspect of this product?
Free to use for upto 40 minutes Can start a meeting instantly If call is dropped It instantly try to reconnect Meeting Recording and Transcripts
What do you dislike most about this product?
- Webex recordings are better than zoom, and - Audio and video disruption - Issues are faced while taking remote control
What recommendations would you give to someone considering this product?
- If you want to use it for team meetings then please consider zoom as it easy to use and allows 1000 participants, and it cheaper the other products
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jeremy K.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
real easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
i love that it's easy to use and you can put a password so not everyone can randmonly access your calls
What is your favorite aspect of this product?
having to have a password to enter calls
What do you dislike most about this product?
everything works as it should
What recommendations would you give to someone considering this product?
great for long distance interviews
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Transparent
Please tell us why you think this review should be flagged.
Claudia M.
- Role: Operations
- Industry: Communications
- Involvement: Vendor Management and Renewal
Submitted Jun 2023
I love Zoom!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
the quality.
What is your favorite aspect of this product?
The quality of video.
What do you dislike most about this product?
the logging in.
What recommendations would you give to someone considering this product?
be more accesible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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