What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Dan P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2023
Easy to use, very cost effective
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use, very cost effective, ideal simple solution
What is your favorite aspect of this product?
Simplicity
What do you dislike most about this product?
Perhaps a little basic compared to competitors
What recommendations would you give to someone considering this product?
Go for it!
Pros
- Reliable
- Enables Productivity
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Simisara J.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Good web conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
New innovative solutions based on customer needs. Ease of integration to any platform
What is your favorite aspect of this product?
Breakout rooms
What do you dislike most about this product?
It consumes a lot of internet bandwidth especially if video share is enabled
What recommendations would you give to someone considering this product?
Good product
Pros
- Includes Product Enhancements
- Appreciates Incumbent Status
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Mohammad A.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2023
Very Good for virtual meetings and large webinars.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom can accommodate large meetings with hundreds of participants and making it suitable for both small team meetings and large webinar. It is also offers end to end encryptions.
What is your favorite aspect of this product?
The ease of screen sharing in zoom is another favourite feature, as it facilitates presentations, demos and collaborative works. About audio Zoom is provide high quality video and audio capabilities of zoom are often praised.
What do you dislike most about this product?
Zoom faced security and privacy issue in the past, such as instances of 'Zoombombing' and concerns about data privacy. While zoom offers a free plan, some users find it limiting in terms of meeting duration.
What recommendations would you give to someone considering this product?
Zoom offers keyboard shortcuts for various functions, which can save time and improve your navigation within meetings. Explore advanced features like breakout, rooms, pols and recording settings for a richer experience.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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