What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sourav S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
Very easy to use product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's user interface is much simpler than any other product available in the market.
What is your favorite aspect of this product?
The product works well on all types of devices from mobiles, tabs to laptops.
What do you dislike most about this product?
Available on in dark mode. Should be available in more colors.
What recommendations would you give to someone considering this product?
For any organisation, looking for a go-to product for accelerating remote work should consider Zoom's product without having another thought.
Pros
- Friendly Negotiation
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ozan O.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2023
Fantastic Recording Capability
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think what makes Zoom unique is that its ability to record meeting a lor easier than the other tools available.
What is your favorite aspect of this product?
I like especially where people can use this tool wituout requiring an account
What do you dislike most about this product?
When I try to join an urgent meeting, the update interstitial bothers me every time.
What recommendations would you give to someone considering this product?
I'd recommend them to not to stick with free version only, and explore the benefits via premium plan.
Pros
- Continually Improving Product
- Acts with Integrity
- Helps Innovate
- Enables Productivity
Please tell us why you think this review should be flagged.
Burak B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2023
Easy integration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use and fast integration. HD video and audio is an important feature.
What is your favorite aspect of this product?
End-to-end encryption for all meetings
What do you dislike most about this product?
No access to Chromebook / subscription-based business model
What recommendations would you give to someone considering this product?
If you are comfortable with subscribing to another tool, Zoom is the right choice for video conferencing
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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