What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Chris R.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2023
Limited features but easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's very easy to use and a cost effective option,
What is your favorite aspect of this product?
The ability to setup meetings quickly with people inside or outside the organization.
What do you dislike most about this product?
Not able to review or see chats after meeting has ended.
What recommendations would you give to someone considering this product?
Overall great product with limited features but a very cost effective option,
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
Ayesha A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Easy to use can improve chat
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
easy to use
What is your favorite aspect of this product?
the variety of option for the end user, permissions etc
What do you dislike most about this product?
the chat can be better it doesnt let people copy things off.
What recommendations would you give to someone considering this product?
get it. its a good product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
Please tell us why you think this review should be flagged.
Charles M.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Sep 2023
Zoom integrates video calling and online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a great help for several features of my trade. I use it for inquiries regarding Clients all over the planet, I use it for classes and workshops, and I use it to provide distance hypnosis sessions for Clients. The mix for such an extraordinary style is overwhelmingly successful and has a strong foundation with few technical skills required of presenters and users.
What is your favorite aspect of this product?
The education and ongoing resources I tried Zoom for the end users they have are fantastic, I have never felt more protected by a product and confident that any concerns would be resolved quickly and easily. It still makes me shake my head at the strength of the format in question and all the goodness it has for an incredibly cheap price/service for my trade.
What do you dislike most about this product?
The product used in the webinars is onerous for a small business owner, if this is adjusted for small businesses, it would be a great help and not only for me, but for several of the Global Clients I have, they would start using that model, also, if the price was equitable.
What recommendations would you give to someone considering this product?
The global audience is currently the group of people that I disclose and market to. The most interesting part is that I can provide live hypnosis recesses through Zoom, it is possible to use the screen sharing feature to play the hypnosis music during the live recess; it is also possible to pause the broadcast in case they want to get a copy of their recess.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
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