What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Roxana G.
- Role: C-Level
- Industry: Communications
- Involvement: End User of Application
Submitted Oct 2023
Good product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is great for a business of one when you do large meetings or webinars. It's obviously really solid for everyday calls, but if you have the Google Suite, you might not be tempted to add another option to Google Meet.
What is your favorite aspect of this product?
You can share your screen and still see the faces of the people in the meeting. With Google Meet you cannot do that. It's not 100% smooth though, and you need to learn the ropes.
What do you dislike most about this product?
I don't really dislike it. You need to learn how to work with sharing the screen and still seeing the people in large meetings. And if you're nervous, it's not dumb-proof.
What recommendations would you give to someone considering this product?
If you're not a Google suite person and need videoconferencing tools, look no further. Zoom will do the job nicely.
Pros
- Reliable
- Enables Productivity
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Leonardo S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2023
Great product, saved me during covid
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Number of logged in users
What do you dislike most about this product?
No dislikes at this moment
What recommendations would you give to someone considering this product?
none at this moment
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Lisa C.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2023
Super easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Stability
What is your favorite aspect of this product?
Easier to locate in call controls than competitors
What do you dislike most about this product?
The meeting link emails
What recommendations would you give to someone considering this product?
Well worth using
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
