What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Imram S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Peace of Mind on Effective Collaboration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Highly secured features with ability to hold large groups during online sessions.
What is your favorite aspect of this product?
No timezones or device limitations. Much effective on high quality HD videos and clear audio.
What do you dislike most about this product?
This has zero dot of drawback.
What recommendations would you give to someone considering this product?
It will bring all relief on collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Federica R.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2023
Wonderful features and accessible across platforms
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a wonderful option for businesses because it enables users to record calls, enable live captioning & subtitles, organize video or audio conferences, and just converse using smart chat.
What is your favorite aspect of this product?
Zoom provides a wealth of features and functionalities at a reasonable cost. It offers a variety of security features, including participant control, meeting encryption, and password protection.
What do you dislike most about this product?
You need to have a strong internet connection to hold meetings, have chats, and make business calls both inside and outside of your company.
What recommendations would you give to someone considering this product?
Zoom is an intuitive video conferencing platform that offers a wide range of capabilities. It may be used to host meetings with up to 1,000 participants and is dependable and secure.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Omer N.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Fantastic product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out from its competitors due to its user-friendly interface, cross-platform compatibility, and robust feature set. It offers high-quality video conferencing, webinars, and collaboration tools. Additionally, Zoom's free plan and scalability make it an attractive choice for businesses and individuals. Its security measures and integrations further set it apart, providing a comprehensive solution for virtual meetings and communication.
What is your favorite aspect of this product?
Zoom's appeal lies in its user-friendly interface, cross-platform compatibility, and extensive feature set. Its simplicity makes it accessible, while broad device support ensures connectivity. The free plan caters to all, and robust security measures and integrations enhance its utility. These factors make Zoom a popular choice.
What do you dislike most about this product?
security breaches have been reported few times. I believe the security aspects to be increased
What recommendations would you give to someone considering this product?
I would definitely recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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