What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Courtney K.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2023
User-friendly and Innovative
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I've never had any connection issues with zoom - audio and video always seem to work effectively. This reliability is critical when utilizing for business purposes.
What is your favorite aspect of this product?
The ability to utilize break out rooms. This is super helpful in a university setting when meeting with a large number of students.
What do you dislike most about this product?
Because its not integrated with Microsoft like Teams is, getting the calendar meeting invite on my calendar can be more time consuming.
What recommendations would you give to someone considering this product?
Definitely consider Zoom for your virtual meeting needs. It can be utilized for so many things and on a huge scale.
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Cheyenne B.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2023
Very easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use and integration
What is your favorite aspect of this product?
Being able to communicate with more people
What do you dislike most about this product?
Nothing I dislike
What recommendations would you give to someone considering this product?
Do research on how to best implement Zoom
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Vendor Management
- Industry: Retail
- Involvement: Vendor Management and Renewal
Submitted Oct 2023
FANTASTIC!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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