What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Neil W.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2023
Simple middle of the road program
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Nothin particularly
What is your favorite aspect of this product?
Popularity amount other businesses
What do you dislike most about this product?
Nothing really unique
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Zach E.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
Easy to use, reliable.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ease of use is the main difference to our organization. Anyone needing to use Zoom can just set up a meeting and it's pretty automatic, without a lot of fuss and fumbling around. A lot of other video conferencing software seems to be more difficult to actually use when it is time to have the video meeting.
What is your favorite aspect of this product?
I like the fact that Zoom allows the end user to conceal their surroundings using the background feature. It allows us to put up a basic office background and appear that is where we are located, even if it is working remotely.
What do you dislike most about this product?
There are not any real dislikes from my perspective.
What recommendations would you give to someone considering this product?
Give it a try, conduct a video meeting and join a meeting, try the free version for a bit of insight into the features and functions of Zoom!
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Effective Service
Cons
- Less Inspiring
- Vendor Friendly Policies
- Less Fair
Please tell us why you think this review should be flagged.
Sanam S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Amazing tool to manage remote teams
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The options and features it provides to host a large number of people together while not compromising on the performance is commendable.
What is your favorite aspect of this product?
The ease of hosting webinars and allowing more customized access to specific people.
What do you dislike most about this product?
The fact that you cannot send images in the zoom chat is frustrating at times.
What recommendations would you give to someone considering this product?
Go for it. It's an amazing product overall
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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