What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Quasimodo A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Fantastic Coordination of Communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
One page of internal and external communications and effective files sharing.
What is your favorite aspect of this product?
Easy to schedule meetings and participations,compatability with many devices and high data security.
What do you dislike most about this product?
I have nothing I can complain about onthis tool.
What recommendations would you give to someone considering this product?
It have all it takes to make a smooth business communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maggie J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Easy to use, don't like the updates upon opening
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I can't think of a differentiating factor that I've used; maybe whiteboard?
What is your favorite aspect of this product?
Green screen
What do you dislike most about this product?
When you open the app, that's when it chooses to conduct updates which is very inconvenient considering that's right when you need to get on a call.
What recommendations would you give to someone considering this product?
Google Meet has better functionality I think.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Manoj K.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2023
Nice Product. But need to relook packages
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Many other products are offering similar features. Some less, some more
What is your favorite aspect of this product?
The app offers good number of features. User interface is also good
What do you dislike most about this product?
Why would someone pay for the basic usage, when competing products are advisable for free. Must redesign the packages with base & premium versions with different features for Personal & Professional use
What recommendations would you give to someone considering this product?
Check your requirement of features. There are other products available for free as well, with basic features. Be smart in investing your money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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