What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Nisha S.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2023
Zoom - Must for Remote Collaboration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom was kind of first mover to enable remote communication during covid lockdown and with its free version it helped billions of people across the globe.
What is your favorite aspect of this product?
1. Real-time collaboration: Enables several users to collaborate in real-time on separate portions of the same document. 2. Social Network Connectors and Authentication: You can utilise social network credentials as a backup method if you need to enter a meeting using your personal identification. 3. Vast array of interactive tools: You get an amazing user experience with everything from the standard reactions to video backgrounds, avatars, and other UI customisations.
What do you dislike most about this product?
Zoom Meetings lacks integration with other tools, that helps to improve the solution capabilities such as MS office 365 tools Interface can be improved.
What recommendations would you give to someone considering this product?
If you are looking for pure audio/video conferencing solution, zoom is the answer.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Shipping
- Involvement: End User of Application
Submitted Oct 2023
Complete Solution for Perfect Online Meetings
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Vipul C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Best Video call tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Teams can be integrated with MS app easily, but Zoom offers more features.
What is your favorite aspect of this product?
Instant messaging is so easy to use.
What do you dislike most about this product?
Notifications can be delayed sometimes.
What recommendations would you give to someone considering this product?
Go ahead. It is very much capable than MS teams.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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