What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Oct 2023
Fantastic product, but needs to provide user data
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Adnan A.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Oct 2023
An Ideal Communication Platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
First Difference is Support Large Number of Audience. Secondly if we conduct seminars using Zoom then we can live stream at facebook. Third One is free with all features.
What is your favorite aspect of this product?
Favourite Aspect is much suitable for Small Medium and even large organisations. We can connect zoom with google calendar. Its User Interface is So simple and easy.
What do you dislike most about this product?
Add-Ons are big issue in Zoom. HD Video not Standardised. In Zoom Someone Join your room without your invitation through someone invite.
What recommendations would you give to someone considering this product?
Highly Recommended for every typoe of organisation.Its Free of Cost so everybody must try it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tarun B.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Oct 2023
Best tool for remote work
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Audio/ Video Quality is very good Controls from devices and instant messaging is awesome and lightweight to use Complete solution for remote work Person can see the video even after sharing his screen , which no one is giving option for
What is your favorite aspect of this product?
Person can see the video even after sharing his screen , which no one is giving option for
What do you dislike most about this product?
Nothing as such to mention
What recommendations would you give to someone considering this product?
Best tool for remote work
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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