What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jayasankar P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Fantastic communication channel
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy connectivity
What is your favorite aspect of this product?
Screen recording
What do you dislike most about this product?
Sound quality
What recommendations would you give to someone considering this product?
Nothing specifically
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Muhammed Ali T.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2023
Loading Really Fast
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's unique ability to load the app very fast is second to none when compared to other tools.
What is your favorite aspect of this product?
I really like the mentioning ability to send a private message in a group call.
What do you dislike most about this product?
I would prefer if they send less update packages or send the updates in a batch
What recommendations would you give to someone considering this product?
I mean if that's possible having a paid plan would create wonders for them
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Sanjay S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Easy to use, Great Collaboration Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is relatively simple to use. It also integrates well into 3rd party Software. The cost factor is cheaper than other paid virtual meeting software
What is your favorite aspect of this product?
Its ease of Use
What do you dislike most about this product?
I really don't dislike anything about this product
What recommendations would you give to someone considering this product?
I recommend using the paid version to see if this product fits for you. You will get all the features. Maybe contact Zoom and ask for a demo. Zoom is highly recommended because it is easy to use, integrates well, and will give staff and users a lot of extra productivity features
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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