What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
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Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Abhay A.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Nov 2023
Amazing creation for years to come!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The user interface differentiates Zoom from other products.
What is your favorite aspect of this product?
Scheduling is very self explanatory for every user and can be managed quite easily.
What do you dislike most about this product?
Nothing in particular, but frequent bug updates might make this product even better.
What recommendations would you give to someone considering this product?
This product is highly beneficial for those who have a group setting, and can make working on a task simplified.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Javier H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Zoom - Absolutely reliable Telecomm. product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use, superb customer service and exceptional audio and video tools.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Premium subscriptions can be quite costly for new business startups.
What recommendations would you give to someone considering this product?
Highly recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Brian M.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Nov 2023
An excellent collaboration tool ever"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It difies from similar products by offering full 3D videos audio conferencing and instant Messengers. Also the capability to one_ click join by single press button. It also enables many users to make a video call at the same time in the internet.
What is your favorite aspect of this product?
I like the screen sharing feature which enables us to share our meetings seamlessly and also enabling us to collaborate effectively.
What do you dislike most about this product?
The time I have used zoom I think only when having online meetings with my teammates having poor connection it becomes difficult for me to complete our meetings otherwise zoom is very incredible.
What recommendations would you give to someone considering this product?
Anyone or business to switch to zoom since it has all super-b features one requires and it's user friendly to all and very easy to use.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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