What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Akshay K.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2023
Tool With Feature-rich Modules Which wont
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Providence of IRC-style featured instant BIM to enhance robust cloud team collaboration and internet. Ease of usability and file sharing. Livestreaming and web conferencing.
What is your favorite aspect of this product?
Rich and quality VC and unlimited recording Incredibility
What do you dislike most about this product?
We are much happier since it makes it easier.
What recommendations would you give to someone considering this product?
I just recommend for all encrypt UC and UCaaS channels to to all.
Pros
- Helps Innovate
- Unique Features
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Sasi P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Amazing communications tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows users to share their screens with others, and to annotate on the screen in real-time. Very good for collaborative calls.
What is your favorite aspect of this product?
There are no complex installation processes, and the interface is intuitive and easy to navigate.
What do you dislike most about this product?
Zoom has experienced performance issues, such as lag and dropped calls, especially during periods of high usage
What recommendations would you give to someone considering this product?
Before fully committing to Zoom, take advantage of the free trial or plan to test the product and ensure that it meets your needs.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lucky C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Zoom Software in Practical
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of usability and implementation. Accessible using mobile phones.. makes quality VC , clear VoIP and persistent chatting rooms.
What is your favorite aspect of this product?
Capacity to multi-tasks numerous business needs under single unit with effectiveness.
What do you dislike most about this product?
Tho'it applies to similar products, jus let to mention poor network connectivity interferes connection.
What recommendations would you give to someone considering this product?
May you all pick this product and should never regret.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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