What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ori B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
The Right with Light
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Features security and high quality video and audio.
What is your favorite aspect of this product?
Perfect in customising and communication flexibility.
What do you dislike most about this product?
I can't complain at all on all functionalities of this tool.
What recommendations would you give to someone considering this product?
I can confidently recommend this toll to all for Its great performance.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Brandon m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Fantastic features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has high quality audio visual features. It has a friendly user interface.
What is your favorite aspect of this product?
It can be accessed across different devices. Eg mobile phone, tablet
What do you dislike most about this product?
It is an amazing product and it gets the job done. Nothing to dislike about it
What recommendations would you give to someone considering this product?
Looking for an online meetings software that will get the job done? Choose zoom
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Richard W.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Nov 2023
Amazing product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It also unifies communication offering a wind range of communication tools including video conferencing and instant messaging all in one platform.
What is your favorite aspect of this product?
Zoom is secure in that only the employees with the invitation link can join the meeting.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Go for it now
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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